Navigating the Health Economy in 2021
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Health Systems in Competitive Markets Associated with High Percentage of Splitters
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Most Health Systems Lack Strong Consumer Loyalty
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Retailers’ Relatively Lower Prices and Brand Loyalty Will Disrupt the Urgent Care Market
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Downstream Share of Care from Telehealth Does Not Suggest Strong Consumer Loyalty
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Specialists are More Loyal Than Primary Care Physicians
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AAMC’s Projections Confirm Declining Growth in Demand
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Demographics ≠ Consumer Loyalty
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As Supply Increases, Consumer Loyalty is at Risk
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