Share of Care

Increase Your Share of Care

Data-driven insights to improve acquisition and retention of commercially insured patients

Explore Patient Journeys
Analytics of the longitudinal patient journey enable organizations to understand share of care

Patients are consumers – and consumers are not loyal.

Every healthcare organization wants to capture a greater share of the patient journey. But few can answer two foundational questions: Who are their customers? And where else do they receive care? Without visibility into longitudinal patient journeys, organizations develop – and implement – strategies on the flawed assumption that their patients are loyal.

Internal-Only Data

Internal data cannot track encounters outside the organization’s four walls

Limited Visibility to Outpatient Utilization

Focusing on inpatient volumes misses the 88% of healthcare utilization that occurs in ambulatory settings

Flawed Referral Logic

Common patient logic creates nonsensical referral pathways

Understand patient behavior to influence return

Use share of care analytics to understand longitudinal patient journeys to identify opportunities to earn patient loyalty.


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Rendering of a patient journey highlight where care remains in network versus out of network

Measure share of care across the full patient journey

  • Track patient retention after the initial encounter 
  • Compare retention across service lines and sites of care
  • Identify your key competitors at each step in the patient journey


Visits Data
→ 
Competitive Intelligence →

Sankey diagram highlighting provider relationships

Identify issues with care coordination

  • Analyze referral pathways between PCPs and specialists
  • Identify where and why patients are referred out of network – and by whom

Network Explorer

Image showing patient retention patters by payer type

Reveal patient retention patterns across cohorts

  • Analyze different care pathways by different patient cohorts by payer, service line and condition
  • Analyze how access, convenience and modality impact retention


Network Integrity

Table showing lost revenue by physician

Quantify how share of care impacts financial performance

  • Estimate revenue tied to patients who seek care across multiple systems
  • Identify service lines or payers where share of care is lowest
  • Assess opportunities to increase in-network utilization

 

Health Plan Price Transparency →
Rate Benchmarking

Which solution is best for your workflow?

Access share of care data with the solution that fits your unique needs.

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Application

Our applications offer an intuitive point-and-click interface.

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Workbench

Our hosted BI environment enables row-level analysis for maximum flexibility.

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Data Delivery

Our data feeds integrate with your existing workflows.