Share of Care
Increase Your Share of Care
Data-driven insights to improve acquisition and retention of commercially insured patients
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Patients are consumers – and consumers are not loyal.
Every healthcare organization wants to capture a greater share of the patient journey. But few can answer two foundational questions: Who are their customers? And where else do they receive care? Without visibility into longitudinal patient journeys, organizations develop – and implement – strategies on the flawed assumption that their patients are loyal.
Internal data cannot track encounters outside the organization’s four walls
Focusing on inpatient volumes misses the 88% of healthcare utilization that occurs in ambulatory settings
Common patient logic creates nonsensical referral pathways
Understand patient behavior to influence return
Use share of care analytics to understand longitudinal patient journeys to identify opportunities to earn patient loyalty.

Measure share of care across the full patient journey
- Track patient retention after the initial encounter
- Compare retention across service lines and sites of care
- Identify your key competitors at each step in the patient journey

Identify issues with care coordination
- Analyze referral pathways between PCPs and specialists
- Identify where and why patients are referred out of network – and by whom
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Reveal patient retention patterns across cohorts
- Analyze different care pathways by different patient cohorts – by payer, service line and condition
- Analyze how access, convenience and modality impact retention

Quantify how share of care impacts financial performance
- Estimate revenue tied to patients who seek care across multiple systems
- Identify service lines or payers where share of care is lowest
- Assess opportunities to increase in-network utilization
Which solution is best for your workflow?
Access share of care data with the solution that fits your unique needs.