Narrowing Primary Care Gap Requires Predicting Demand and Consumer Behavior
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Health Systems in Competitive Markets Associated with High Percentage of Splitters
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Most Health Systems Lack Strong Consumer Loyalty
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Psychographic Mix of the Healthcare Workforce May Guide Strategies for Nursing Shortage Mitigation
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Amazon’s Expanding Healthcare Footprint Uniquely Positioned to Meet Consumer Preferences in New Markets
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Downstream Share of Care from Telehealth Does Not Suggest Strong Consumer Loyalty
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Women are Less Loyal to Provider Networks than Men
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Leading Consumer Brands are Best Positioned to Meet Consumer Preferences for Omni-Channel Care Delivery
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Patients are Consumers, and Consumers are not Loyal: An Overview of Loyalty in Healthcare vs. Other Industries
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