Rate of Telehealth Decline from 2020 to 2021 Inconsistent Across States
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Variation in Downstream Share of Care Suggests Need for Greater Care Coordination Across Access Points
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Downstream Share of Care from Telehealth Does Not Suggest Strong Consumer Loyalty
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Leading Consumer Brands are Best Positioned to Meet Consumer Preferences for Omni-Channel Care Delivery
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Post-Pandemic Telehealth Supply Exceeds Consumer Demand
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