Studies

Weekly research studies with data-driven analyses of the health economy and its emerging trends

Featured Study

Downstream Share of Care from the “Digital Front Door” Reflects Significant Opportunity for Increased Patient Retention

Health systems are increasingly investing in digital front doors and virtual strategies with the hope of enhancing patient engagement, continuity of care and downstream capture, the effectiveness of which should be measured by share of care, which quantifies the financial impact of patient loyalty and retention.

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Downstream Share of Telehealth, Outpatient, Inpatient and Emergency Care From Three Regionally Diverse Health System’s Telehealth Patients, 2021 and 2022
Downstream Share of Care from the “Digital Front Door” Reflects Significant Opportunity for Increased Patient Retention
Half of Telehealth Visits Are Being Rendered by Providers Lacking Established Patient Relationships
Telehealth Utilization, Behavioral Health vs. All Other, Q1 2019-Q3 2023
Telehealth Demand: An Update Four Years After the Onset of the COVID-19 Pandemic
[SPECIAL EDITION] Crunching the Numbers: Analysis of 2024 Healthcare Predictions
Data Stories That Defined 2023
The Traditional Care Pathway Is Becoming Disintermediated
Consumer Behaviors Are Starting To Manifest in Patient Decision Making
2023 Trends Shaping the Health Economy
The Total Addressable Market for Telehealth Continues to Shrink
Virtually Enabled New Entrants Are Disintermediating the Traditional Healthcare Journey

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