Studies

Weekly research studies with data-driven analyses of the health economy and its emerging trends

Featured Study

Downstream Share of Care from the “Digital Front Door” Reflects Significant Opportunity for Increased Patient Retention

Health systems are increasingly investing in digital front doors and virtual strategies with the hope of enhancing patient engagement, continuity of care and downstream capture, the effectiveness of which should be measured by share of care, which quantifies the financial impact of patient loyalty and retention.

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Downstream Share of Telehealth, Outpatient, Inpatient and Emergency Care From Three Regionally Diverse Health System’s Telehealth Patients, 2021 and 2022
Downstream Share of Care from the “Digital Front Door” Reflects Significant Opportunity for Increased Patient Retention
New Entrants Deliver Less than 1% of Low-Acuity Care
COVID-19 Shifted the National Psychographic Distribution
Data Stories That Defined 2023
2023 Trends Shaping the Health Economy
Quantifying Share of Care Is a Crucial Aspect in Understanding Patients as Consumers
Individuals are Consumers and How They Navigate the Health System Varies
Navigating the Health Economy in 2021
Health Systems in Competitive Markets Associated with High Percentage of Splitters
Most Health Systems Lack Strong Consumer Loyalty

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